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WHAT INFORMATION DO WE COLLECT?
The extent and type of information we receive from you when you visit our Website and use our Services depends on the information you provide us.
1. This kind of information may be provided to us by you actively, for example: Registration Information. We may collect and store any personal information you enter on our website, or provide to us in some other manner. This may include identifying information such as your contact information, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information).
a. Additional Information. In addition, should you communicate with us actively, for example should you contact us with questions, comments or for purposes of customer/technical support, weekly live stream Q&A and communications relating to the services we provide as in online video sessions, private coaching groups, calls, among others; we may collect the information contained in your message. This may include your contact information and any other personal information you choose to provide through such communication. We may also collect such information when you ask to be included in our mailing lists or express an interest in hearing more about our offerings, in order to send you information in the future regarding us, our partners, related services, promotions or events. If you subscribe to newsletters from this website, we may be able to confirm the e-mail addresses of subscribers who have clicked on URLs embedded in our message content; we collect this information to gauge user interest and to make future newsletters more useful by customizing the content provided to you. Another way we may actively collect your contact information is through surveys we may conduct from time to time in respect of our products. Participation and providing information in surveys is optional. Note that our website also provides an opportunity for you to update your registration information should you no longer wish to receive information from us.
b. Information about others: We may collect and store personal information about other people that you provide to us, such as their name, address among others. Please note that we do not require the personal information of your clients in order provide our Services, and this may also be done on an anonymous basis. In such cases, we will only collect such information for your use and convenience.
c. Social Media-Related Information: You may choose to provide us with access to certain personal information stored by third parties such as social media sites (i.e. Facebook, Google, Twitter, etc.). The information we have access to varies by site and is controlled by you. If you associate an account managed by a third party with us, you authorize us to have access to and use this information.
d. We may also collect additional information you may disclose to our support team in order to resolve problems you report.
2. We may also collect information that you provide us with passively: This is done through the use of “cookies” (i.e., small text files placed on your computer when you first visit the website) on our website. Most browsers now recognize when a cookie is offered and permit you to refuse or accept it. If you are not sure whether your browser has this capability, you should check with the software manufacturer, your company’s technology help desk or your Internet Service Provider.
a. Cookies are primarily used to enhance your online experience and are not used to track the navigational habits of identified visitors, unless we obtain your permission to do so. If you visit our website to read or download information, such as news stories or articles, much of the information we do collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our website, and the Internet address of the website from which you linked directly to our website) and not personally identifiable. We use this information about the number of visitors and their use of the website in aggregate form to make our website more useful and attractive to you.
WHAT WE DO OR MIGHT DO WITH THE INFORMATION COLLECTED
We may use the information provided to us to:
a. Collect and store it for your continued use of our website and Services;
b. Operate, maintain and improve our Services.
c. Track use of our users’ usage of our website in order to determine those areas which are useful or popular and those that are not, thereby enabling us to improve our website and Services for your own experience and the overall quality of our offerings, content and advertising;
d. Keep record of correspondence with you and any issues that you are having with our Services, or send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
e. Evaluate your use, preferences and trends for internal statistical and analytical purposes which we may share with our partners for general marketing purposes and in respect of operations and product development. Such information will be shared in an aggregated format that will not include personally identifiable information;
f. Link or combine your information with other personal information;
g. Prevent, protect, Investigate or deter activity we determine to be potentially illegal;
SHARING OF YOUR PERSONAL INFORMATION
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include third parties who assist us in operating our Service, conducting our business, or supporting our members or clients, so long as those parties agree to keep this information confidential and secure and on the same conditions and protection levels we provide to you. Our agreements with third parties that have access to your personal information generally oblige them to keep your personal information secure and to delete your personal information when access is no longer required. We periodically review the security and confidentiality practices of third parties who we entrust with your personal information. We may share your information as follows:
(a) With your consent;
(b) To certain employees, affiliates and vendors when necessary for their roles;
DISCLOSURE OF INFORMATION
(a) We are required to do so by law or when necessary to comply with a current judicial proceeding, a court order or legal process served on us, or when we believe in good faith that disclosure of information is necessary to prevent imminent physical harm, financial loss or to report suspected illegal activity. In all cases, such information will only be disclosed in accordance with applicable laws and regulations;
(b) We need to protect our rights, the rights of our affiliates, partners or vendors, the rights of other members, or others. This includes, without limitation, disclosures we may need to make to enforce our agreements, terms and policies;
(c) In an emergency. This includes protecting the safety of our employees and agents, our members, or others;
LINKS AND THIRD PARTY SERVICE PROVIDERS
SECURING THE INFORMATION
Rapid Growth Coach, LLC. has technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. We may use network safeguards such as firewalls and data encryption, enforce physical access controls, and authorize access to personal information only for those people who require access to fulfill their job responsibilities. Those with access to your personal information are carefully screened, periodically reevaluated, and are required to keep all member personal information confidential. Security risks exist and no organization can genuinely promise you otherwise. Bad actors may defeat even the most carefully considered and implemented safeguards. While no system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved. Our personnel who have access to the data have been trained to maintain the confidentiality of such information.
You must be at least 18 years old, or at least 13 years old under the direct supervision of your parent or guardian, to use the Service as stated in our Terms of Services and Use. We do not knowingly solicit or collect information from individuals under 13. If we become aware that a child under the age of 13 has provided us with personal information, we will delete that information.
If you have any questions or comments about the usage we made to your personal information, please contact us at:
Rapid Growth Coach, LLC
PO Box 160504
Texas, Austin 78716